Indian Leadership Academy - International Trainer & Coach Certification Institute

Social learning, as a concept is simply understood as learning by observation. We as human beings observe other people with the intent of adapting one’s behaviour in social contexts. While it is usually associated with learning specific content, it is actually a process that we naturally use subconsciously in our everyday life.

In the context of learning and development (L&D), professionals working in this space are familiar with the 70–20–10 model. The model states that the individual learning should be sourced from 10% formal education events such as courses or books, 20% social learning, and 70% on-the-job application.

As per this model, formal learning events should constitute only a small percentage of a learner’s education. However, learning professionals often end up spending the majority of their time and training budget on such events.

One can implement social practices in their learning programs by including brainstorming, forming learning groups, sharing internet resources, stimulate exchange, knowledge sharing, amongst peer group via, informal chat sessions, hearing from others’ experiences, asking questions and troubleshooting in a safe space. By sharing what they know builds their confidence in that topic.

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